Policies
We kindly ask that all participants adhere to the following field policies to ensure a safe and enjoyable experience for everyone. Please note that we reserve the right to deny service or ask individuals to leave the field should these guidelines not be followed. Your cooperation is greatly appreciated!
Tickets can be purchased either online from the "Tickets and Shop" section of our website, or at our field with debit, credit, or cash.
All sales are final. Refunds will be considered at our discretion and will only be issued in circumstances where the issue is attributable to an error on the part of Summerhaven Tulips.
We warmly welcome well-behaved pets on a leash to enjoy our field. However, pet owners are responsible for any issues or damages caused by their pets.
Recreational photography is welcomed and encouraged! However, commercial photography must be arranged with us in advance.
Commercial photography is defined as any session where the photographer charges for their services, or any photography or activity using equipment beyond a standard camera (e.g., props, lighting, tripods, drones etc.)
Parking is available in a mowed and maintained lot within our field. However, due to the natural landscape and weather conditions beyond our control, all parking is at the driver's own risk.
We are open rain or shine throughout our season and are not responsible for the impact of weather on your experience. We recommend being prepared with an umbrella and appropriate footwear in the event of rain or inclement weather.
Respect is the cornerstone of our policies here at Summerhaven Tulips. We ask that all visitors demonstrate kindness and consideration towards our staff, fellow visitors, and the beauty of our field. Any unkind, inappropriate, or unruly behavior will result in immediate removal from the premises without refund.
Our dedicated team works tirelessly to ensure you and your family have the best possible experience, always with the utmost respect and care for everyone involved. It is the kindness and respect of our visitors that enable us to continue providing this experience. We ask that you reflect the same courtesy, allowing all guests to enjoy the beauty and serenity of our field in a positive and welcoming atmosphere.
Frequently Asked Questions
At Summerhaven Tulips, we are committed to providing a welcoming and accessible experience for all our customers. Our staff is on-site and dedicated to assisting with a variety of accessibility needs. The rows in our field are wide enough to accommodate wheelchairs, walkers, and mobility devices.
While we strive to maintain the field as best as we can, please note that, due to the natural terrain, we cannot guarantee a completely dry or level surface. However, we are dedicated to ensuring that your visit is as enjoyable and accessible as possible. If you need any assistance, please feel free to ask – we’ll be more than happy to help.
You don’t need to bring anything with you besides a great attitude (and friend or family of course!) We will provide all the necessary equipment and clear picking instructions on-site.
All we require is the name under which the tickets were purchased and we will check you in using our system. If you have not pre-bought tickets upon arrival, we can assist you with check-in and process payment on-site.
We are pleased to offer several picnic tables, benches, and other seating structures throughout our field, providing the perfect spots to sit, relax, and take in the natural beauty around you. Whether you’d like to pause and enjoy the vibrant colors of our flowers, unwind with friends or family, or have a peaceful moment to yourself, our seating areas are designed to enhance your experience. Feel free to take a break, enjoy a snack, or simply soak in the serene atmosphere of the field at your leisure.
Our hours of operation are from 9:00 AM to 7:00 PM every day during our season. To stay up-to-date with the latest news, seasonal updates, and any changes to our hours or offerings, we invite you to subscribe to our newsletter or follow us on social media. This way, you’ll always be in the loop and never miss out on exciting announcements and events throughout the season.
Custom or Bulk Orders
We are happy to accept custom or bulk orders upon request. To ensure we can fulfill your order and meet your needs, please contact us directly for confirmation. These orders should be pre-arranged to guarantee both the quality and quantity of products available. Our tulips are an excellent choice for fundraisers, events, and special occasions.
Anybody looking to pick, or order 100+ stems must contact us directly prior to arriving at our field so that we can ensure the best quality and accomodation for all visitors.
In-House Photography
Looking to capture some beautiful family, engagement, pet, baby or other type of photography in our stunning field but unsure where to start? Beginning this 2025 season, we are excited to announce that we will be offering in-house photography sessions with Kenz Ache Photography. These sessions start at 25 minutes long and include a series of professionally edited photos, allowing you to preserve your special moments in our field. Prices start at just $100.00. Contact us directly to book your session - limited spaces available.
Business Inquiries
All business inquiries can be directed to our team at info@summerhaventulips.ca. As a proudly local company, we are passionate about supporting and collaborating with other businesses in our community that share our commitment to quality, sustainability, and a love for the local landscape. We value building strong partnerships and are always excited to explore opportunities with like-minded businesses that align with our mission and values! We welcome inquiries from businesses and foundations interested in collaborating with us and would love to explore potential opportunities together.
More Information
If you have any further questions or concerns, please don’t hesitate to reach out using our "Contact" form on our website. We are always happy to receive feedback and are committed to ensuring that every experience is as positive and tailored to your needs as possible.